Plans that don't make you sacrifice performance or reliability, any time of day! Long gone are the days of having to browse in the middle of the night to get the performance you paid for. Our posted speeds are for real. In fact we challenge our customers to continuously verify their access speeds. In most cases our starter plan is as good as or better than most current Internet Service Providers' premium plans.

How do we do it? Our state of the art technology ensures the bandwidth you are paying for is there when you need it. We also continuously monitor the networks and augment bandwidth as traffic loads increase.

Sign up for a one-on-one needs assessment... Sign Up Today!

I have even started playing online games with friends on my XBOX 360.
- Daniel Satisfied Customer

What service plans are available?

CCI Wireless has three plans to meet the broad needs from a casual to a SOHO user. Below are the plans and the associated features you can sign up to.

  Starter Plan Pro Plan Pro Plus Plan
Download Speed (up to) 1.5 Mbps 4 Mbps 6 Mbps
Upload Speed (up to) 500 Kbps 750 Kbps 1 Mbps
Usage Unlimited Unlimited Unlimited
Email Accounts 5 7 10
Webmail Access

* Governed by our Terms of Acceptable Use policy

Does speed matter?

Having higher speeds does not necessarily mean that you can download faster. Most web sites you visit limit the speed you can download the content at, typically in the range of 200 kbps to 300 kbps. The key factor when deciding the choice of speed is the amount of simultaneous users you have accessing the internet. Do not get misled by providers that claim high speeds. Think of speed as the speedometer on your car, it may say you can drive at 200 Km/h but rarely to you get an opportunity to engage at those speeds. The question you need to ask – is your speed consistent & predictable when you need it.

What plan / speed is best for me?

Choosing a plan should be simple. Check out the table below and see which best describes your household. Might need to change the plan later on? No problem, you have the freedom to upgrade or downgrade your plan free of charge as your needs change.

Starter Plan Pro Plan Pro Plus Plan
1-2 active devices 1-4 active devices 1-7 active devices
typical user behaviours of starter plan user typical user behaviours of pro plan user typical user behaviours of pro plus plan user

What are the monthly fees?

We don't like surprises, so all our residential plans come with unlimited usage. Below are the monthly fixed fees.

Monthly Subscription Fees
  Starter Pro Pro Plus
Monthly Fee $44.99 $65.99 $89.99

What are the one-time costs?

Customer Premise Equipment (CPE) is owned and maintained by CCI Wireless.

Installation & Activation of Units
Selected Internet Plan / Contract Term Installation & Activation Cost
Starter Plan – 3 Year Term $199.95
Pro Plan – 3 Year Term $149.95
Pro Plus Plan – 3 Year Term $99.95
All Plans – Month to Month Term (No Contract) $400.00
Seasonal De-Activation / Re-Activation of Service $75.00 *

Ask us about our hibernation rates – ability to reduce your costs while away for an extended period of time. Hibernation is not available for Home Phone at this time.

* One time "lifetime" Seasonal Hibernation Fee payable on the first seasonal de-activation only. Customer may de-activate or re-activate service 2 times annually and incur no additional costs.

* "No Show" Fee – A $100 one-time fee will be applied if the customer is not present for installation and does not provide 24 hours notice (1 business day) for cancellation.

Cancellation of Service
Type of Cancellation Month-to-Month Term 3 Year Term
Cancellation of Service
Within First 12 Months
$75.00 $250.00
Cancellation of Service
Within 12 - 36 Months
$0.00 $20.00 per month left on term OR
$250.00, whichever is less
Cancellation of Service
After 36 Months
$0.00 $0.00
Deposit Required Prior to Installation
Contract Term Minimum Deposit Amount
3 Year Contract $200.00
Month to Month (No Contract) $400.00

* Your deposit will be put towards your first month's billing, if services are installed.

More questions? Call us at 1-888-240-2224, or email us at sales@cciwireless.ca, it will be our pleasure to answer your questions.